Cancellation & Refund Policy

This policy governs cancellation and refunds for subscriptions purchased through AEOTime. Service provider: GGameHost LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.

No payment is taken for the Free plan, so refunds do not apply; you may close your account at any time.

Subscriptions renew automatically at the end of each term. We email a notice to your account address before each renewal.

Paid plans include a [TRIAL LENGTH, e.g. 14 days] trial during which nothing is charged. Cancel within the trial and your card is never billed. If you do not cancel, the subscription starts automatically at the end of the trial.

You can cancel in one click from Dashboard → Settings → Subscription. You do not need to contact us or give a reason.

• Cancellation takes effect at the end of your current billing period.
• You keep full access until that date.
• We do not pro-rate unused days; you continue using the service until the period ends.
• After cancellation your data is retained for [RETENTION PERIOD, e.g. 30 days] and then deleted. Resubscribing within that window preserves your data.

For customers upgrading to a paid plan for the first time, we refund the full amount if requested within 7 days of payment. No reason is required.

Refunds do not apply to:

• Renewal periods (any charge after the first)
• Accounts suspended for breach of the Terms of Service
• Requests made after the refund window where the service was delivered as described

Approved refunds are returned to the original payment method within [PROCESSING TIME, e.g. 5–10 business days], excluding your bank’s own processing time.

If an outage attributable to us exceeds [OUTAGE THRESHOLD, e.g. 72 hours], on request we refund the amount corresponding to the downtime or credit it against your next invoice.

Send cancellation and refund requests to [email protected] from the email address registered to your account. We respond within [RESPONSE TIME, e.g. 5 business days].